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Although the customers service email for AT&T is available here: [email protected], we have not heard a response to our question regarding products and services available. See the AT&T response below: Dear Richard, Contacting AT&T by phone would be the best method to learn more about the products and services available.After several attempts, we finally received an email response from AT&T. Below are a few contact numbers for departments within AT&T that may be able to assist you.As always we thank you for choosing AT&T Tech Support 360, where we value your business.Thank you, Jessica Customer Care Tech Support 360 From: Richard Banks Sent: Friday, March 16, 2012 PM To: Tech 360 Customer Care Subject: customer service question I was attempting to contact customer service through the automated phone line with no resolve.AT&T is one of the largest cell phone providers in the United States.The company offers more than just cell phone service, however.Is emailing customer service the best available option in order to receive answers regarding products and services? It appears customer service is not a top priority of AT&T.Do you feel the same way when you contacted customer service?
When we reached out to the customer service department, we were greeted by an automated response system.
Automated services are available for most customer service numbers 24 hours a day. There is no mailing address listed for customer service, but customers can feel free to use the corporate mailing address for all correspondence. You may be asked to enter your zip code to determine service eligibility or for a personalized list of products available in your area.
Not all products and services offered by AT&T are available in all areas.
AT&T hides all contact information from customers unless they choose a specific problem they need help with from customer service.
We tried a variety of customer service combinations to find a list of contact phone numbers. Dallas, TX 75202 If you are an AT&T customer or you want to learn more about the products and services offered by AT&T, you can visit the official website at